Return Policy

Returns: Precision Play Corporation does not offer any price protection or stock rotation, we often drop prices suddenly and without notice. We will send an order confirmation email once an order is placed, then a shipping confirmation email when shipped with a tracking number if available/applicable. Refused Shipments: If a shipment is refused for any reason, customer is responsible for freight charges incurred and a 25% restocking fee. All Sales are Final: All sales are final. Returns of product, other than with defect, are subject to a 25% restocking fee. No returns are allowed after 14 days after receipt. Returns are allowed within 48 hours after receipt. You will need to request an RMA via email at erikg@precisionplay.net. A restocking fee of 25% of purchase price will be incurred by the customer and the customer pays the return freight. Manufacturer Direct Warranties: If there is a Manufacturer Direct Warranty, we require that you return the unit direct to Manufacturer, unless the unit was DOA (within 7 days after receipt). Warranty Limitations: Precision Play Corporation cannot warrant an item that has been improperly used or physically damaged. RMA's: RMA Numbers are valid from 14 days after issuance. After you get an RMA number, please send the item(s) in immediately. We may test units prior to shipment to insure proper function for the customer, as in the case of units that need their batteries charged prior to use to show power on status, or items pre configured with SIM cards, etc. Fitness of Purpose: Precision Play Corporation cannot warrant any product as fit for any particular use or purpose. We strongly recommend customers evaluate a sample unit to determine by their criteria whether a product will work in their configuration. In the world of computers there are many products that may be incompatible with a certain brand or certain parts. We are unable to take parts back because they will not work in particular brand product if they function correctly in others. Defective Products: Any damages arising from a defective product to be limited to a refund of the purchase price only. Defective items will be replaced with either a repaired or refurbished unit (even for DOA's). If no replacement unit available within 30 days, we will issue a credit memo. Credits expire 6 months after date of issuance. A credit memo can be refunded if not used on an order for 30 days. Refunds will be issued via the original payment method used for the purchase. RMA credits are for product only and do NOT include any reimbursement for shipping charges. Damaged Items or Missing Parts: Damaged items or missing parts / accessories not as advertised must be reported within 7 business days of receipt of product. Warranty Repair: Any items sent back for warranty repair must have been tested bad prior to returning the part. We will charge a service fee should we find a returned item in working condition. Defective Item Return: Customer MUST CAREFULLY PACK defective items being returned, as if they were new and working, with ALL originally included parts and accessories. FAILURE TO DO SO may invalidate both the RMA and the warranty. LIMITED WARRANTY: Warranties may be limited on some items. Please check our sales literature and your invoice to verify the warranty is as expected. PRIVACY/TERMS OF SERVICE Fitness of Purpose: Precision Play Corporation cannot warrant any product as fit for any particular use or purpose. We strongly recommend customers evaluate a sample unit to determine by their criteria whether a product will work in their configuration. In the world of computers there are many products that may be incompatible with a certain brand or certain parts. In cases like this it is your responsibility to resell the product into a standard application in which the part will work. We are unable to take parts back because they will not work in particular brand product if they function correctly in others. Defective Products: Any damages arising from a defective product to be limited to a refund of the purchase price only. Defective items will be replaced with either a repaired or refurbished unit (even for DOA's). If no replacement unit available within 30 days, we will issue a credit memo. Credits expire 6 months after date of issuance. A credit memo can be refunded if not used on an order for 30 days. Refunds will be issued via the original payment method used for the purchase. RMA credits are for product only and do NOT include any reimbursement for shipping charges. We reserve the right to revise or update this agreement at any time with or without notice. LIMITED WARRANTY: Warranties may be limited on some items. Please check our sales literature and your invoice to verify the warranty is as expected. Site: Content is transferred to you as a result of your use of this Site. Precision Play Corporation owns and reserves all rights, title and interest in and to the intellectual property rights for Content you access on this Site. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the Content on the Site is strictly prohibited. Site Security: Users are prohibited from violating or attempting to violate the security of the Site. Indemnification You agree to defend, indemnify and hold Precision Play Corporation, its employees, directors, officers, suppliers, vendors, investors harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the Site. DISCLAIMER THIS SITE IS PROVIDED BY PRECISION PLAY CORPORATION ON AN "AS IS" AND "AS AVAILABLE" BASIS. PRECISION PLAY CORPORATION MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, PRECISION PLAY CORPORATION DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WITHOUT LIMITING THE FOREGOING, PRECISION PLAY CORPORATION DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, FOR ANY MERCHANDISE OFFERED ON THIS SITE. YOU ACKNOWLEDGE, BY YOUR USE OF THE SITE, THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK. PRECISION PLAY CORPORATION IS NOT LIABLE FOR POSSIBLE CROSS-SCRIPTING, ERRORS, MISREPRESENTATIONS OR OMISSIONS. THIS DISCLAIMER DOES NOT APPLY TO THE PRODUCT WARRANTY OFFERED BY THE MANUFACTURER. LIMITATION OF LIABILITY UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL OR EQUITABLE THEORY, WHETHER IN TORT, CONTRACT, STRICT LIABILITY OR OTHERWISE, SHALL PRECISION PLAY CORPORATION OR ANY OF ITS EMPLOYEES, DIRECTORS, OFFICERS, AGENTS, VENDORS, SUPPLIERS OR INVESTORS BE LIABLE TO YOU OR TO ANY OTHER PERSON FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL LOSSES OR DAMAGES OF ANY NATURE ARISING OUT OF OR IN CONNECTION WITH THE USE OF OR INABILITY TO USE THE SITE, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOST PROFITS, LOSS OF GOODWILL, LOSS OF DATA, WORK STOPPAGE, ACCURACY OF RESULTS, OR COMPUTER FAILURE OR MALFUNCTION. Termination of Usage: We reserve the right to refuse an order from any customer at our sole descretion. We may terminate access or suspend your access to precisionplay.net at any time for any reason. These terms and conditions are applicable upon accessing, shopping or registering on precisionplay.net. All conditions of these terms shall survive any termination.
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